🔒 Terms & Conditions
1. Service Description
We provide digital music marketing and audience outreach services to help artists promote their content through legitimate promotional channels.
We do not guarantee specific results such as streams, followers, or playlist placements.
2. Platform Compliance
Our services comply with platform policies and focus on legitimate marketing and audience discovery methods.
We do not use bots, automated streaming systems, or artificial engagement methods.
Spotify and other platforms have full discretion over their algorithms and content policies.
3. No Guarantees
Due to the nature of digital marketing and third-party platforms, results cannot be guaranteed.
4. Client Responsibility
Clients confirm that they:
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Own or have rights to the submitted content
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Do not infringe copyright or third-party rights
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Have a Spotify account in good standing
We are not responsible for actions taken by Spotify, including content removal, stream adjustments, or account restrictions.
5. Refund Policy
Refunds are not available once a campaign has started, except where required by law.
If we fail to deliver the agreed service, we may offer a refund or service credit at our discretion.
6. Limitation of Liability
We shall not be liable for:
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Loss of streams, followers, or revenue
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Account suspension or termination by Spotify
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Indirect or consequential damages
In no event shall our total liability exceed the amount paid for the specific service purchased.
7. Independent Relationship
We are not affiliated with, endorsed by, or partnered with Spotify AB or any other streaming platform.
Spotify is a registered trademark of Spotify AB.
8. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These Terms are governed by the laws of England and Wales.
We do not guarantee viral growth, algorithmic promotion, or chart performance.
All marketing campaigns are conducted using legitimate promotional methods and comply with Spotify and other platform policies. We do not sell fake streams or automated traffic.
10. Cancellation Policy
Clients may cancel before a campaign starts. Once started, services cannot be cancelled.